5 Ways to Improve Omnichannel Customer Experience

67% of customers discontinue engaging with brands due to poor customer experience. An omnichannel customer experience can fix this.

According to Jeff Puritt, TELUS’s CEO, “It helps businesses build a human connection upon which to build and sustain meaningful, long-term relationships with customers.”

So what’s the omnichannel marketing experience and how can you improve it?

Source: Eva Bronzini